Introducing our friendly staff

Our Manager, Mrs Karen Robson, has been in charge of the home since 1992 and has a Registered Managers qualification. Karen keeps up to date with all new regulations and training courses available and has good IT skills which help residents to use the homes e-mail and Skype facilities. She also uses on line training modules as a constant way of improving staff training and care standards. Karen has an ‘open door’ policy and welcomes any suggestions in order to improve the running of the home.

There are 14 support staff; all the care staff have NVQ2 and NVQ3 qualification.The manager of the home is committed to maintaining a good standard of care and all the staff are kept up to date with mandatory training. They all attend a through interview and CRB check prior to employment; new staff complete their induction training in accordance with strict guidelines.

Testimonials

Happy Residents

“I would like to thank you and all of your dedicated staff for all of their kind and excellent care. When my mother arrived, she was not happy due to the effects of her condition and had lost a lot of confidence and mobility. The transformation since living with you at The Old Vicarage is incredible. The whole family have noted her happiness and contentment. The peace of mind we all now enjoy is much appreciated.”

Mrs B

“Over the years I have visited a few care homes and I can honestly say the Old vicarage has been the most homely and caring I have come across…Whenever I have visited all the staff have been very friendly and have shown genuine care for all the guests.”

Mr H

“Thank you so much for the amazing care that my Granny received with you. You run such a lovely home. I am always telling my Health and Social Care students about you all and hoping they turn out as caring and competent as all of you.”

Miss A

“Thank you so much for all your wonderful care of Mum over the last 3 years. Words cannot really express how grateful we have been to have Mum looked after in such a lovely place. As you can imagine it’s never easy to have to have a parent ‘looked after’ in care, but The Old vicarage has been the next best thing to having Mum at home. You have all been so attentive and caring, nothing has ever been too much trouble, and we will always be grateful for this.”

Mrs I

“Thank you for all the kindness, attention and love you gave to M. She could not have had a better place to be in her last 3 years. Also, I would like to say how welcome you always made me feel when visiting. Always a cuppa. It was much appreciated.”

Mrs A